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<p>All &quot;exchanges&quot; are handled as a return. Please see &quot;How do I return an item?&quot; above, then place a new order for the item you would like.</p>

All "exchanges" are handled as a return. Please see "How do I return an item?" above, then place a new order for the item you would like.

What if I want to exchange my item(s)?

Returns

What payment methods can I use to place my order?

Is the website "inventory-based"?

How can I change or cancel my order?

Do you accept purchase orders?

I am tax exempt, why am I being charged a "use tax"?

Order & Payment Information

How much is shipping?

Do you ship internationally?

Can I expedite my shipping?

How can I track my order?

Will I have to sign for my package?

If I place an order on Thursday night/ Friday morning and select Next Day Air shipping, when will I receive my package?

Can I get refunded for shipping costs because the package arrived later than expected?

Do you ship out packages on Saturday or Sunday?

Shipping & Delivery

How can I track my order

What is the status of my order?

Will I receive a receipt after placing my order online?

Order Status

How do I return an item?

Can you provide me with a return shipping label?

How long does it take for me to receive my refund?

How long do I have to return an item?

How does shipping charges work with exchanges or returns?

I received a damaged item. What should I do?

What is your privacy policy?

Is it safe and secure to submit my credit card and personal information online?

Privacy & Security

Do you offer embroidery or screenprinting services?

Embroidery & Screenprinting

What if I want to exchange my item(s)?Updated 4 months ago