How long does it take for me to receive my refund?Updated 4 months ago

Once you ship your item(s) back to us, please remember that it may take 1 to 5 business days for your returned package to reach our warehouse (depending where you are shipping from) . Once your returned package is received and inspected, your refund will be processed and automatically applied to your credit card or original method of payment within 5 to 10 business days. Please note that depending on your credit card company, it may take an additional 2-10 business days after your credit is applied for it to post to your account.*** NOTE: the above timeframe applies to the majority of the year.  During our busy prom-season (the months of April/May), we will try to process returns as quickly as possible; however, please allow up to 4 - 6 weeks for your refunds to be processed.  We assure you that your refund will be processed if you've sent a return; it just takes longer during the months of April/May.  If you have any concerns, please do not hesitate to contact us. ***